Our quality policy

The pillars of our quality policy:

• Consistently satisfying customer needs by providing first-rate products and continuously enhancing their quality.
• Creating conditions where quality will be the key product feature, from the first contact with the customer or supplier until the end of a product life cycle.
• Ensuring that all company employees behave in a manner that continuously improves everything we do.
• Taking measures that encourage a higher quality of products and services.

The company implements its quality policy through the following measures:

• A quality management system according to CSN EN ISO 9001:2001 has been adopted and is subject to continuous improvement.
• All managers at all levels have the right competencies and primary responsibility for enhancing our quality.
• Managers must adopt measures to get all employees involved in the care and improvement of quality.
• Quality improvement must be a continuous process under constant monitoring.
• All operations of the company must respect the requirements of customers and users, both internal and external ones.
• Suppliers must be involved in the in-house quality management system.
• Great attention is paid to employee training and education.
• Measures are adopted to ensure the quality policy is embraced by every employee.
• The management provides resources needed to implement the quality policy.

Hradec Králové, 1 October 2007

Jana P o p e l á k o v á Quality Assurance Manager

Ing. Petr T a j z l e r Managing Director